Terms of service

 

Terms of Service

Effective Date: February 11, 2025

Welcome to Flowers by Ou! By using our website (www.flowersbyou.se) and purchasing our handmade products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By accessing or using the services provided by Flowers by Ou, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, please refrain from using our website and services.

2. Products and Pricing

All products on our website are handmade and may have slight variations in appearance due to their unique nature. We strive to provide accurate descriptions, prices, and availability of products. However, we reserve the right to modify or discontinue products, adjust prices, and correct errors at any time without prior notice.

3. Order Process

When you place an order, you are making an offer to purchase the products in your cart. Once the order is received, we will send an order confirmation email, but the order will only be processed when payment has been confirmed.

4. Payment

We accept a variety of payment methods, including credit cards, debit cards, and other electronic payment options available through our payment processor. Payments must be made in full before orders are processed and shipped.

5. Shipping

For details on shipping, including processing time, delivery time, and shipping costs, please refer to our Shipping Policy. Shipping costs will be calculated at checkout, and all orders are shipped according to our shipping terms.

6. Returns and Refunds

We offer returns and refunds only for damaged or incorrect items. For further details, please refer to our Return Policy.

7. Privacy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.

8. User Responsibilities

You agree to use our website and services only for lawful purposes. You are prohibited from using our site in any way that could harm, disrupt, or interfere with the functionality of the website or the services we provide.

9. Limitation of Liability

To the maximum extent permitted by law, Flowers by Ou is not liable for any damages, losses, or expenses arising from the use or inability to use our website or products. This includes, but is not limited to, indirect, incidental, or consequential damages.

10. Intellectual Property

All content on our website, including text, images, logos, and designs, are the property of Flowers by Ou and are protected by intellectual property laws. You may not copy, reproduce, or distribute any content from our website without our prior written consent.

11. Amendments

We reserve the right to amend or update these Terms of Service at any time. When we make changes, the updated version will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the new terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Sweden, and any disputes will be subject to the exclusive jurisdiction of the courts in Sweden.

13. Contact Us

If you have any questions or concerns about our Terms of Service, please contact us at:

Email: info@flowersbyou.se