Privacy policy

 

Privacy Policy

Welcome to Flowers by Ou! Your trust is very important to us. This policy explains how we handle your personal information when you shop with us.

Information We Collect

We collect basic details such as your name, address, email, phone number, and payment information. We may also collect order history and usage data (like which pages you visit in our shop) to improve our services.

How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Send you updates about your order.

• Improve our shop and services.

• Meet legal requirements, such as accounting.

Sharing Your Information

We never sell or share your information for marketing without your consent.
We only share your details when it’s necessary, for example with:

• Shipping companies (to deliver your order).

• Payment providers (to process your purchase).

• Authorities, if the law requires it.

Your Data Rights

You are always in control of your data. If you would like to:

• See what personal information we have about you.

• Correct your details.

• Ask us to delete your data.

Please contact us at info@flowersbyou.se and we will help you as quickly as possible.